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Developing New Leaders »
One of the greatest gifts a CEO can offer his people is leadership training when they're on their way up.
After benefiting from leadership coaching himself, the president of this American company's operations in China commissioned a similar program for six executives who reported to him. In turn, success with them extended similar coaching to 36 promising young managers who were flown to Beijing from around the country for intensive training. All learned to deal with cultural differences they'd encounter in dealing with citizens of other countries. Each received coaching related to presentation and speaking styles. The entire triple round of training was completed by the McInteers in less than two weeks. And it worked. A typical student response: "Your unique and excellent style of training is deeply appreciated by all of us in the office here. Thank you."
We would be pleased to provide additional detail on this case history, and others, consistent with our pledge of confidentiality to the clients involved.
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China soon will have the largest English-speaking population in the world. Now is a good time to make certain your speaking is at its best.
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Public Speaking »
Successful executives who earn their way to the top don't stop learning once they get there.
One of our favorite clients is a politician who didn't fully realize his own potential until after retiring from public life to work in private enterprise. He is tough, smart, quick-witted, direct, and, at times, brutally frank -- occasionally at exactly the wrong times. He resisted leadership coaching until his board insisted that he work with us. The qualities that made him a winner helped him become an outstanding leader. He learned to listen as well as talk; he listened to his heart as well as his intellect; he was able to maintain his core qualities and add patience and empathy to them. His final tough, smart, direct and brutally frank compliment to his coaches: "Son of a gun! If I'd met you 10 years sooner, I'd be Prime Minister."
We would be pleased to provide additional detail on this case history, and others, consistent with our pledge of confidentiality to the clients involved.
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Executive Speech Coaching »
The best candidates for speech coaching seldom are natural-born actors. They're people with something to say.
Speech coaching typically includes consideration of style and technique - posture, gestures, eye-contact, enunciation, speech patterns, word choice, and more. To those common techniques we add an uncommon element - speed. With most executives, a long, drawn-out course is unnecessary. What matters most is what the executive - not the coach - brings to the table. In our experience, most successful executives bring a great deal. Two examples, worlds apart: a successful Los Angeles sales executive and a Washington D.C. scientist. The sales executive had addressed audiences here and around the world and was very good. His response to coaching at his career level: "Good can always be better." The scientist, on the other hand, was literally repulsed by any thought of public speaking, but knew it was necessary after being promoted to a leadership position. In a matter of days he became a highly successful speaker and now looks for opportunities to share his ideas.
We would be pleased to provide additional detail on this case history, and others, consistent with our pledge of confidentiality to the clients involved.
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The best candidates for speech coaching seldom are natural-born actors. They're people with something to say.
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Communicating Across Cultures »
Know Thy Audience is the first commandment of public speaking, and it is increasingly complicated in a shrinking world. That's true whether the audience is a single customer or a large auditorium full of them. A major American manufacturer of heavy equipment with operations across East Asia found managing the technical communications relatively straightforward, but message management across cultures was another matter. Part one of our assignment was to help East understand West. Part two, was to help West appreciate the subtleties of cultures in the East. Executives from several Asian companies were brought together to explore the cultural chasm with us. The eastern concept of "face" and the seeming western indifference to it was one important issue. Simply recognizing the cultural gap came first, and then managing messages around it came next. Within days the executives we worked came to appreciate the nuances, and eagerly practiced message management techniques with both peers and nearby strangers.
We would be pleased to provide additional detail on this case history, and others, consistent with our pledge of confidentiality to the clients involved.
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When your customers and suppliers speak another language, refine your message. And your manners.
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National Leadership »
Sometimes speaking out publicly can start a fight. Or stop it.
One of the more difficult cases we've handled involved corruption charges against a once-powerful politician. Rumors about the US Senator had floated for years, and in a perverse way had contributed to a favorable reputation in his home state. He could grant favors. He could get things done. He could bring home the bacon. He seemed to dance along a thin line between "clever" and "illegal" but for his constituents it seemed a useful dance. Things changed when a district attorney filed specific corruption charges. The DA instantly became one of the loneliest men on the planet. He was vilified and threatened. We traveled there to stand with him because we thought he was doing the right thing, and the times called for Fearless Communication. Long-story-short, over the long months that followed, the DA laid out the details of his charges, skillfully managed the court hearings, as well as a horde of reporters and photographers, and prevailed both in court and in the less-structured arena of public communications. It was a major achievement for the DA, for good government in his state, and for Fearless Communication. We were proud to be a part of it.
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Sometimes the shortest distance between two points of view is a blunt fact.
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Here's our Free Speech offer. Get-acquainted meetings are on us.
No charge. The idea is to get to know each other and explore the possibilities of working together.
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